Terms & Conditions
These terms govern business inquiries and the provision of international logistics, warehousing, customs, procurement, and related trade services.
Service Scope
Service scope, routing, timing, documentation, and charges are confirmed in the quotation, service order, or other written agreement accepted by the parties.
Client Responsibilities
Clients must provide accurate cargo, consignee, customs, and compliance information and must promptly provide documents needed to arrange the requested service.
Confidential Information
Each party should protect confidential business information received from the other party and use it only for evaluating, arranging, or performing the agreed services.
Service and Liability
Transit schedules, carrier operations, customs decisions, weather, and other events outside our reasonable control may affect service. Any liability is handled according to the applicable written agreement and mandatory law.
Changes to These Terms
We may update these terms when our services, legal requirements, or operating procedures change. The version published on this page applies to future inquiries unless a written agreement states otherwise.
Contact
For questions about this policy or these terms, contact us through the details on our Contact page.